FAQs

Are we currently shipping outside the US?
 - We are currently shipping to Canada internationally. Worldwide shipping is coming soon inshallah!

Shipping during COVID-19

- Shipping will be Monday and Thursdays only but online shop is open 24 hours a day, 7 days a week.

Do we sell our products in store currently?
 - Due to COVID-19 we have not opened our shop until further notice.

Can anyone select FL shipping option?
 - Unfortunately no, only the people that live in the state of Florida.
Refund Policy
 - Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at muslim.memories1@gmail.com and send your item to: 7100 Municipal Drive, Orlando FL 32819, United States.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.